ADVANCED USABILITY


  • NEW INTERPRETATION OF PRODUCT USABILITY
  • NEW TECHNOLOGICAL POSSIBILITIES, CENTRAL ROLE OF INFORMATION - INTERNET OF THINGS
  • NEW CONCEPTUALISATION OF THE PRODUCT-SERVICE SYSTEM BY TANGIBLE-INTANGIBLE INTEGRATION: PRODUCT-INTERACTION (4-D)
This opens the way to a new interpretation of the usability/usefulness of products, derived from the new manufacturing possibilities although they are also a consequence of the new conceptualisation of the product-service system as an enabler of opportunities for user-product and user-user (through the product) interaction and also from product-product interaction designed to make users’ lives easier (Internet of Things)

This creates new spaces of innovation by design geared to ‘servitising” products, to the integration of “intangibles” (information and service processes) in products so that they use information and that they generate information and experiences that make using them more satisfactory, and so that they improve the lives of people

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This opens the way to a new interpretation of the usability/usefulness of products, derived from the new manufacturing possibilities although they are also a consequence of the new conceptualisation of the product-service system as an enabler of opportunities for user-product and user-user (through the product) interaction and also from product-product interaction designed to make users’ lives easier (Internet of Things)

A process of innovation focused on the user is a continuous process capable of creating a new concept such as a foldable electric bike (60% more compact than current models), without pedals, that fits in a common-or-garden backpack and is capable of carrying a person weighing up to 85 kilograms and of reaching a speed of up to 20 km/hour.

User-centred design responds to needs such as daily meals away from home (workers, students…), designing new reusable, biodegradable and isothermal packaging developed with potato starch and paper that keeps bottles cool for up to two hours.
And to new ways of interacting with household elements through intelligent home automation, that learns from habits and manages in an integrated way aspects of comfort, profitability or energy efficiency, combining design with the quality of the home and interconnecting features such as lighting, air conditioning, security and multimedia devices to a centralised and intelligent control point.

A new conceptualisation of the product-service system generates dynamics of innovation for the development of a helmet for firefighters that has a small integrated computer which, among other things, makes it possible to detect human heat signals in order to locate victims and colleagues and is also designed to respond to voice commands and gestures.

This creates new spaces of innovation by design geared to ‘servitising” products, to the integration of “intangibles” (information and service processes) in products so that they use information and that they generate information and experiences that make using them more satisfactory, and so that they improve the lives of people.